Frequently Asked Questions
Ordering custom logo socks is frankly easy, you can find some FAQs as below.
Ordering
We make custom socks with your brand logo on it, so you can use it for advertising or giveaways. You can simply drop us a logo and we will deliver the socks to your office, quickly!
Only 50 pairs! We offer the lowest MOQ for custom brand socks on the market.
We offer custom made dress socks, athletic crew socks, quarter socks, ankle socks. Contact us if you want to order other styles.
Our socks are made of 80% premium combed cotton + 17%Polyamide + 3% Lycra, a well recognized composition.
Unlike cheap-looking sublimation socks, we offer high-quality jacquard knitted custom socks. Our yarns are pre-dyed and their colors will never fade after washes, the sock and yarn feels great on hand.
Yes, at a small cost! We charge an additional $0.5/pair for custom top tags or custom wrap sleeves (choose either one for your custom logo socks). It’s helpful for better branding appearance.
It’s simple! Just drop us your brand logo and pick your sock styles. Our design team will send you a digital design mockup in 3 days. Once you approve the custom sock design we will move into bulk production and we will send them to you via air express.
- Your brand logo.
- Your preferred sock style.
- Of course we need you to place an order and arrange payment 🙂 .
Yes, at a small cost! In most cases, our sock design mockup is sufficient for production, if you need to receive a pre-production sample before bulk production, we will charge only $150(including shipment). Please note that adding a pre-production sample will add 2 weeks on the whole production time.
Design
Yes we offer free design for custom socks! If you order custom top tag or wrap sleeve we will make the corresponding mockup designs too.
You will receive the sock design mockup in 3 business days, we will send the design to you via emails.
Almost! We have more than 500 physical yarn colors available and we will match yarn colors as close as possible.
Yes! Simply send us your design specs via contact page so that we can review the details. Please save the design in PDF format.
Yes typically you can place a total of 5 colors on the socks.
Yes we can do mismatched socks, but the MOQ will double too, i.e. 100 pairs.
Sorry you can’t, the MOQ of 50 pairs is for each size. Of course you can split 100 or more pairs into 2 sizes.
Sorry you can’t. Our socks are custom jacquard knit socks with solid-color yarns. A sublimation sock is able to do gradient colors but that feels cheap and not environment-friendly.
Pricing & Payment
You can save 50+% on custom socks by placing an order at SockCustomTM, we are cooperating with multiple vendors who are selling at a much higher price. Our price range is $3.99-$8.99 per pair (limited-time offer), so even cheaper than that if you buy a regular sock from a local boutique.
Yes! We are offering some additional services for your choice.
- Custom top tags or custom wrap bands: +$0.5/pair
- Pre-production sample: +$150 in total
- Rush order: +$2/pair
After our email conversations and you are ready to place the order, you can visit our online ordering page to choose custom socks and other add-on services, then you can checkout using PayPal.
Or you can directly visit the online ordering page and place an order.
Yes! If your order is more than 1,000 pairs, we are happy to offer a further discount! Please email us directly: support@sockcustom.com
Production
The typical timing is 2 weeks, after your approval of the digital sock design mockup.
Yes! If you are in tight schedule, the production can be done in 1 week, please note that a rush order will cost you an additional $2/pair.
Shipping
The shipping will typically take 1-2 weeks for countries like US, Canada, Australia, European countries, UK, etc.
Yes! Basically we can ship to any corner of the world! We have been cooperating with FedEx, DHL, UPS, and some local couriers in specific countries and regions. We have several production bases around the world so your socks will be dispatched from different bases depending on your country.
Honestly this is the only thing that we can not guarantee, we can promise to ship out the custom socks on a certain date but the delivery is processed by international couriers on which we have little control. The general shipping time is 1-2 weeks but I suggest you place the order ahead of time in case of delivery delays.
Yes there is a chance that you will be charged custom tax, depending on your country and city. The custom import tax rate varies from country to country, the typical rate is around 15%.
Definitely! We will write you an email about the tracking information once the package is shipped out.
We will keep you updated via emails along the whole process, if you have any inquiries during the process please email us: support@sockcustom.com.
Got More Questions?
Feel free to email us directly: support@sockcsutom.com, our customer service team is always here to help!
Or start your custom logo sock project right away!